Company policy
This web version converts the Multek Mobile Device Policy and Acceptance and Policy Acknowledgement form into a structured, responsive page for the company website. It covers eligibility, user responsibilities, Company rights, email and data management, personal devices, orders, carrier costs, support requirements, and employee acknowledgement.
Multek Mobile Device Policy, Rev. 9/2022.
Mobile Devices, such as smartphones, laptops, tablets, wearables, and other wireless communication devices, are important tools for conducting business. They also create data security risk if appropriate security measures and procedures are not applied.
Multek and its subsidiaries and affiliates may provide eligible Company personnel with Mobile Devices for the primary purpose of conducting Company business. Mobile Devices must be appropriately secured and maintained to prevent sensitive data from being lost, stolen, or compromised.
This Policy establishes eligibility guidelines, sets forth User responsibilities and Company rights, addresses approved devices and new or upgraded device requests, provides acceptable use guidelines, and addresses other matters related to Mobile Devices.
The Policy applies to all Company personnel, including employees, contractors, consultants, and interns, who are provided with a Mobile Device by the Company or who conduct work-related duties or maintain Company information on a Mobile Device.
The Company may, at its sole discretion and in accordance with this Policy, provide eligible Company personnel with Mobile Device(s) and/or related telecommunication carrier services, at the Company's expense, for the primary purpose of conducting Company business.
Eligibility is based on business need and executive management discretion.
Determinations on eligibility for Company-owned Mobile Devices are made by executive management in its sole discretion. Eligibility is generally based on job requirements and responsibilities, with focus on positions that require readily available access to email, phone, internet, messaging services, digital audio/image/video content recording and exchanging, and other communication or transmission protocols for Company business purposes.
In general, eligible Company personnel will be provided with one Mobile Device at a time. Personnel who are not eligible but believe their duties require a Company Mobile Device should consult with their manager.
Users must protect Mobile Devices and Company information.
Company-provided Mobile Devices are Company property at all times and are to be used primarily to conduct Company business. Users are responsible for security, safe keeping, and policy-compliant use.
The Company may monitor and manage Mobile Devices containing Company information.
To protect the Company, its property, and sensitive information, the Company has the right to monitor Mobile Devices that contain Company information, including Company-provided devices, devices where the Company pays carrier services, and approved Personal Devices used for Company information.
Standards for Company-issued Mobile Devices and approved Personal Devices.
Access to Company email and/or data on Company-issued Mobile Devices may be granted to personnel at pay grade Level 26, such as Assistant Manager or Senior Engineer, or above, and to personnel with frequent customer interaction as determined by the Company.
Individuals who do not meet those criteria but have a business need may request approval from their Executive Supervisor and the IT Department.
The Company may provide additional guidelines or requirements regarding management of Company email, information, and data on Mobile Devices and Personal Devices. Users must comply with those guidelines and requirements.
Device standards, examples, and additional device requests.
The Company determines, in its sole discretion, the types and models of Mobile Devices available to eligible Users. The Company may change or update Mobile Devices and carrier/service plans at any time. Eligible Users should contact the IT Department regarding devices and carrier plans currently offered in their location.
Device model and storage examples are current examples as of May 2026. The approved base model, upgrade model, storage size, and available device list may change each year based on current devices, carrier offerings, inventory, region, cost, and IT standards.
| Example Device | Operating System | Use |
|---|---|---|
| Apple iPhone 17 | iOS | Current standard iPhone example |
| Samsung Galaxy S26 | Android | Current Android example |
Upgrade eligibility and replacement decisions depend on business need, executive approval, availability, carrier service plan options, job requirements, and pay grade level.
| Model Upgrade Example | Storage Upgrade Example |
|---|---|
| iPhone model: iPhone 17 to iPhone 17 Pro | iPhone storage: 256GB to 512GB |
| Samsung model: Galaxy S26 to Galaxy S26+ | Samsung storage: 256GB to 512GB |
In general, eligible Company personnel will be provided with one Mobile Device at a time. Requests for additional Company-paid Mobile Devices require business justification and approval from the User's Executive Supervisor.
Carrier decisions, cost coverage, and business use expectations.
The Company determines available telecommunication carriers and service plans based on location, coverage, plan offerings, and fees. In general, the Company pays carrier costs for one Mobile Device per eligible User, including the base monthly mobile subscription for voice and data plus approved business-related usage or add-ons.
Mobile Devices are primarily for Company business. Personal use is permitted if the User continues to comply with this Policy and does not exceed a reasonable amount of minutes and data. Users should inform IT in advance if usage may be above normal or if they plan to travel out of country for an extended period.
How devices, replacements, and accessories are handled.
Eligible Users with necessary approvals should contact IT to procure a Mobile Device. Company-provided Mobile Device orders must be processed through IT or as directed by IT. Users are generally eligible for a new or upgraded Mobile Device at the end of the current contract and/or service plan. Upgrade or replacement during the current term requires Executive Supervisor approval and may depend on availability, plan options, job requirements, and pay grade.
The User is generally responsible for Mobile Device or Personal Device accessories, including chargers, memory cards, covers, additional batteries, and wrist bands. Reimbursement requires prior approval from the Executive Supervisor and must follow Company expense reimbursement policies.
Consequences for non-compliance and return obligations.
Failure to comply may result in warning, notification to the User's manager or Executive Supervisor, revocation of privileges, or disciplinary action up to termination of employment. The Company may collect payment or reimbursement for excessive charges not related to Company business or not authorized by the Company.
Upon termination, termination of contract, or separation of employment, the User must return all Company-issued Mobile Devices and Company-provided or reimbursed accessories to IT. The Company may remotely remove all data from and reset a Mobile Device. Devices and accessories not returned within ten (10) days may be charged to the User.
What Users should do when a device is lost, stolen, compromised, broken, damaged, or not working.
If a Mobile Device or Personal Device is lost, stolen, or compromised, the User must notify their manager, HR Department, and IT Department immediately and no later than one (1) business day. The Company will take necessary action to remove and delete Company emails and data from the device.
If a Mobile Device is broken or damaged, notify IT as soon as practical. The Company may repair or replace the device with Executive Supervisor approval. If damage is due to negligence or carelessness, the User may be responsible for repair or replacement cost.
If a Mobile Device is not functioning properly, notify IT as soon as practical. IT will assess and assist with corrective actions. Warranty-period manufacturing defects may generally receive a warranty replacement of the same phone; after warranty, IT determines the best solution.
The Company may make exceptions and request acknowledgement.
The Company has the right to make exceptions to this Policy and/or approve matters related to Mobile Devices and Personal Devices, whether or not addressed in this Policy. The Company will use reasonable efforts to notify Users of changes, but reserves the right to change, revise, withdraw, or add to the Policy at any time if management deems necessary.
From time to time and at the Company's request, Users may be asked to sign an Acceptance and Policy Acknowledgement to confirm they have read and understand the terms and conditions of this Policy.
[End of Policy]
Complete this acknowledgement after reviewing the policy, then print and sign it for submission to HR.