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MFLEX IT Services
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LegalFiles Plug-in Upgrade Guide
Updated May 2026

Application upgrade user guide

Upgrade the LegalFiles Office Web Plug-in

Use this guide to clear browser cache, remove the older Legal Files plug-ins, install the current workstation package, and configure the secure MFLEX LegalFiles connection.

Before You Start

Complete this upgrade from the Windows workstation where LegalFiles Office or Acrobat integration is used.

Version note: LegalFiles plug-in versions change over time. The current example version in this guide is 4.6.22. If MFLEX IT provides a newer workstation package, install the newer version and follow the same upgrade process.
Requirement

Close Office and Acrobat

Exit Outlook, Word, Excel, PowerPoint, Adobe Acrobat, and any open LegalFiles windows before uninstalling or installing plug-ins.

Installer

Use Current Workstation Media

Download or copy the latest LegalFiles workstation installation media from the current link provided by MFLEX IT.

Access URL

Use the Secure URL

LegalFiles access should use https://LF.mflex.com/MyLegalFiles/.

Clear Browser Cache Before Opening LegalFiles

You must clear browser cache before opening the LegalFiles page after the plug-in upgrade.

  1. Open your browser cache clearing window.

    In the browser, press and hold Ctrl + Shift + Delete on your keyboard.

  2. Change the time range to All time.

    Use the drop-down at the top of the window and select All time.

  3. Select cached images and files.

    Check Cached images and files. You do not need to clear saved passwords.

  4. Clear the cache.

    Click Clear now or Delete data, depending on your browser.

  5. Open the secure LegalFiles page.

    Go to https://LF.mflex.com/MyLegalFiles/ after cache clearing is complete.

Uninstall the Old LegalFiles Plug-ins

Remove the previous Office and Acrobat add-ins before installing the current workstation package.

  1. Close all related applications.

    Exit all Microsoft Office applications, Adobe Acrobat, and LegalFiles windows.

  2. Open installed apps.

    Open Windows Settings, go to Apps, then Installed apps. You can also use Control Panel if your Windows version shows the older Programs and Features view.

    Windows installed applications list showing older Legal Files plug-ins
    Fig. 1 - Uninstall older Legal Files plug-ins from Apps or Programs and Features.
  3. Uninstall old Legal Files entries.

    Search for Legal Files and uninstall the old Legal Files MSO Client Tools. Also uninstall the old Legal Files Acrobat add-in if it is installed.

  4. Restart the computer.

    Restart Windows after uninstalling the older plug-ins, then sign back in before installing the new version.

Install the LegalFiles Office Plug-in

The Office plug-in installs the LegalFiles add-ins for Outlook, Word, Excel, PowerPoint, and Legal Files Drop Zone.

Use the current folder name: The installer folder name may change as LegalFiles versions change. In the workstation media, use the current ClientTools4.X - Office 2016 or Greater - Current Feature Set folder or the latest equivalent folder provided by IT.
  1. Open the workstation installation media.

    Download or copy the current LegalFiles workstation folder to your computer.

  2. Run setup as administrator.

    Open the current Client Tools folder, right-click setup.exe, then select Run as administrator.

    Legal Files MSO Client Tools setup wizard welcome screen
    Fig. 2 - Legal Files MSO Client Tools setup wizard.
  3. Select the connection type.

    Select Web/HTTP, then click Next.

    Legal Files setup wizard connection type screen
    Fig. 3 - Select Web/HTTP as the connection type.
  4. Accept the installation folder.

    Use the default installation folder unless IT instructed you to use a different location, then click Next.

    Legal Files setup wizard installation folder screen
    Fig. 4 - Accept the installation folder or use the IT-approved folder.
  5. Select Office components.

    Select the Microsoft Office applications you use with LegalFiles, then click Next.

    Legal Files setup wizard component selection screen
    Fig. 5 - Select the Microsoft Office components to install.
  6. Confirm and complete the installation.

    Click Next on the confirmation screen. When installation completes, click Close.

    Legal Files setup wizard confirm installation screen
    Fig. 6 - Confirm installation.
    Legal Files setup wizard installation complete screen
    Fig. 7 - Close the installer after installation completes.
  7. Verify the installed version.

    Open Windows Settings, go to Apps, then Installed apps. Confirm Legal Files MSO Client Tools shows the version provided by IT.

    Windows installed apps view showing Legal Files MSO Client Tools version
    Fig. 8 - Confirm the installed Legal Files MSO Client Tools version.

Install the Acrobat Add-in, If Needed

This section is only for users with the full Adobe Acrobat application.

Skip this section if you only have Acrobat Reader: The Acrobat add-in requires the full Adobe Acrobat version. If you use Acrobat Reader only, skip to the connection configuration section.
  1. Prepare Acrobat.

    Open Acrobat, go to Preferences, then Security (Enhanced). Uncheck Enable Protected Mode at startup and Enable Enhanced Security, then close Acrobat.

  2. Run the Acrobat add-in installer.

    In the workstation media, open the LFWEBACRO folder, then open the folder that matches your Acrobat bit version. Right-click Setup.exe, choose Run as administrator, and accept the defaults.

  3. Verify the Acrobat button.

    Open Acrobat and confirm the Legal Files button appears.

Configure the LegalFiles Connection

After the plug-in installs, configure Outlook Classic to connect to the secured MFLEX LegalFiles URL.

  1. Open Outlook Classic.

    Open Outlook in Classic mode. The Legal Files Web tab may not appear in New Outlook.

    Outlook ribbon showing the Legal Files Web tab
    Fig. 9 - Legal Files Web tab in Outlook Classic.
  2. Open the connection settings.

    Click the Legal Files Web tab, then click Connection.

  3. Enter the connection settings.

    Use these settings: Connection Type: App Profile; Web/HTTP address: https://LF.mflex.com/MyLegalFiles/; check Use Secure Sockets Layer (SSL); User Authentication Type: Login.

    Legal Files connection setup window with secure URL and SSL setting
    Fig. 10 - Legal Files connection settings.
  4. Sign in and test.

    Enter the same User ID and password you use for the LegalFiles website, click Test Connection, then click OK after the test succeeds.

Troubleshooting

Use these checks if the Legal Files Web tab or connection does not work after installation.

The Legal Files Web tab does not appear in Outlook

Open Outlook in Classic mode. Go to File, Options, Add-ins. In the Manage section, choose COM Add-ins, then click Go.

Outlook Options Add-ins screen
Fig. 11 - Outlook Options Add-ins page.

Check LFWEBSO, then click OK.

Outlook COM Add-ins dialog with LFWEBSO option
Fig. 12 - Enable LFWEBSO in COM Add-ins.
The connection test fails
  • Confirm the URL is exactly https://LF.mflex.com/MyLegalFiles/.
  • Confirm Use Secure Sockets Layer (SSL) is checked.
  • Confirm the User ID and password are the same credentials used for the LegalFiles website.
  • Clear browser cache again, then reopen the LegalFiles page.
The installed version is different from the screenshot

This is expected when MFLEX IT publishes a newer LegalFiles plug-in. The screenshots are examples. Use the current version provided by IT and verify that the installed Legal Files MSO Client Tools version matches the current workstation media.

Need IT Help?

Contact MFLEX IT if you cannot complete the upgrade, the plug-in does not appear, or the LegalFiles connection test fails.

If you need help updating the plug-in software, open a support request or book a 30-minute IT support session for LegalFiles plug-in upgrade assistance.